Chocolate Moose the premier cabin that everyone can count...
 
 
 
 
Property Details
Property Type: Cabin
Bed/Bath: 2/2.00
Sleeps: 8
Pets: No
Smoking: No
Rental Rates:

$169 - $330 per night

$1,175 - $2,307 per week

$5,027 - $7,106 per month

 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
Description
Chocolate Moose the premier cabin that everyone can count on!

Chocolate Moose Update(d)!

As of July 20th, 2016 Chocolate Moose has new owners! Mark and Robin Duffney are very proud and excited to invite everyone to become part of our Chocolate Moose family! We fell in love with Chocolate Moose during our own visit last year and wanted to make it our own to share with friends and family!
We have completed and will continue to make many upgrades to the property! We want to make Chocolate Moose the premier cabin that everyone can count on for their #1 choice in the Smokies! You will find Chocolate Moose to be clean, fun, romantic, relaxing and all with the Moose spectacular view at the top of the mountains!

Here is a list of just a few of the upgrades we have completed;
All new kitchen items; cookware, pots and pans, dishes, cups, silverware, toaster, coffee maker, blender and a new gas grille on the lower balcony
New washer/dryer combo
Two new queen size sleeper sofas and new Master Bedroom mattress set
All new comforters and bedding
New board games
New computer, scanner/copier/printer at the office desk
New flat screen TVs throughout
New decorating touches throughout
Entire cabin cleaned from top to bottom (floors, walls, windows, rugs and carpet)
Pest control enhanced
Complete repair and refinishing of interior and exterior of cabin
Replacement of front steps
Upgrades/updating of electrical and plumbing fixtures

Looking forward to you signing our cabin?s guest book with your experience(s)!Chocolate Moose Update(d)!

Bedding Configuration: 2 King, 2 Sleeper Sofa

Additional Features:
* Business: Nearby ATM, Nearby Bank
* Convenience: Nearby Medical Services, Nearby Grocery, Outlet Shopping, Movie Theatres, Golf Course
* Entertainment: Pool Table, Board Games, All Flat Screens
* Indoor Living Space: Ironing Board, Jacuzzi Tub, Linens, Washer & Dryer, Central Air, Business Center
* Internet/Communications: Free Access, WiFi
* Kitchen: Full Kitchen, Refrigerator, Coffee Maker, Microwave, Toaster, Cookware, Stainless Steel Appliances, Granite Countertops
* Layout: Main Level - King bedroom
* Outdoor: Deck, BBQ Grill, Hot Tub, Sound System
* Pool Type: Resort Pool - Outdoor Seasonal
* Resort Amenities: Playground, Pavilion
 
 
 
 
 
 
Map

This map is intended to be used as a reference only. Please confirm the exact location with the property owner or manager.
 
 
 
 
 
 
Availability
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Rates
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Amenities
Amenities
  • ·Full Kitchen
  • ·Jacuzzi
  • ·Deck
Appliances
  • ·Blender
  • ·Coffee Maker
  • ·Microwave
  • ·Refrigerator
  • ·Toaster
Activites
  • ·Golf
 
 
 
 
 
 
Reviews
 Property Reviews 
Week-end Family Get Away
A guest from Greensboro, NC recommends this property.
Stayed for 2 days in September, 2017
This property is wonderful! We spent the week-end with our son, who is a UT Knoxville student, and had plenty of room for everyone to relax. Enjoyed being able to cook in the fully equipped kitchen. Will definitely be back!

Property Manager Response:
Response from Eden Crest Vacation Rentals
We are so glad to hear that you enjoyed your stay with Eden Crest. Our staff strive very hard to make our guests vacation experience the best that it can be. We always love to hear such great positive feedback. We look forward to having you come stay with us again.
 
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The best cabin I have ever stayed in
Dillon P. from Hiawassee, GA recommends this property.
Stayed for 2 days in September, 2017
This place is amazing!!! When you first get there you see that it's a nice cabin and it's going to be good but when you walk in it blows your mind especially the view! We spent hours out on the porches hanging out and enjoying the view! I will stay here every time I come to town and all my friends think the same!!!

Property Manager Response:
Response from Eden Crest Vacation Rentals
We are so glad to hear that you enjoyed your stay with Eden Crest. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. We always love to hear such great positive feedback. We look forward to having you come stay with us again.
 
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Chocolate Moose review
Chasity/Bobby M. from Fort Campbell, Alabama recommends this property.
Stayed for 5 days in September, 2017
The cabin was super clean and very nice view!

Property Manager Response:
Response from Eden Crest Vacation Rentals
So glad you enjoyed your stay with us. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. We hope to see you again very soon!
 
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A Great Place To Get Away
A guest from Pinch, WV recommends this property.
Stayed for 4 days in August, 2017
The Chocolate Moose was just as described by Eden Crest in their brochure and the pictures are up to date. The cabin was cutely decorated and the beds were comfortable. The candy kisses left everywhere were a nice touch. The cabin was very neat and clean We enjoyed the pool table and game area, and the view was absolutely breathtaking. Everything is close by and there is always something to do. We would definitely stay at this cabin again and recommend it to others looking for a great place to stay in the Smokey Mountains.

Property Manager Response:
Response from Eden Crest Vacation Rentals
We are so glad to hear that you enjoyed your stay with Eden Crest. Our staff strive very hard to make our guests vacation experience the best that it can be. We always love to hear such great positive feedback. We look forward to having you come stay with us again.
 
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All that and more
A guest from Dickson, TN recommends this property.
Stayed for 2 days in July, 2017
This cabin was even better than advertised! It seemed like we were in the middle of nowhere, but were still conveniently located to everything.

Property Manager Response:
Response from Eden Crest Vacation Rentals
We are so glad to hear that you enjoyed your stay with Eden Crest. Our staff strive very hard to make our guests vacation experience the best that it can be. We always love to hear such great positive feedback. We look forward to having you come stay with us again.
 
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Wish we had longer at this cabin!
A guest from Brandon, MS recommends this property.
Stayed for 2 days in June, 2017
Wonderful stay at Chocolate Moose. We had a spur of the moment trip and it was only available for two nights. Once we got there, we wished we had a few more nights to stay at Chocolate Moose because it was so nice. We were very impressed with the cleanliness and aminities available here! Great job with this cabin!:))

Property Manager Response:
Response from Eden Crest Vacation Rentals
So glad to hear you enjoyed your stay! Thank you so much for all the positive feedback. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. We hope to see you again very soon!
 
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Chocolate Moose
A guest from Downers Grove, IL recommends this property.
Stayed for 2 days in June, 2017
What a fun cabin! Loved the cabin and the moose! Everything was very clean. Grown up kids had a blast with the games. The views were amazng!

Property Manager Response:
Response from Eden Crest Vacation Rentals
Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. We hope to see you again very soon!
 
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Awesome vacation spot
Kristi C. from Boonville, IN recommends this property.
Stayed for 3 days in May, 2017
This cabin has it all! The owners have thought of everything and your comfort is at the top of their list. The view is spectacular! We drove our Slingshot from Indiana and had no problem with the hill or the curves in the resort. Love the little Hershey Kisses everywhere! Crystal is a very thorough housekeeper, thank you for a spotless cabin. We will be back and share this amazing getaway with our grown children.

Property Manager Response:
Response from Eden Crest Vacation Rentals
We are so glad to hear that you enjoyed your stay with Eden Crest. Our staff strive very hard to make our guests vacation experience the best that it can be. We always love to hear such great positive feedback. We look forward to having you come stay with us again.
 
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Great trip
A guest from Wrightsville, PA recommends this property.
Stayed for 7 days in May, 2017
We had a good experience. We had a few issues regarding the air conditioning but someone came out when we called. We would definitely book with them again.

Property Manager Response:
Response from Eden Crest Vacation Rentals
So glad you enjoyed your stay! Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. We hope to see you back again soon!
 
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Amazing cabin!!
Misty E. from Holiday, FL recommends this property.
Stayed for 3 days in November, 2016
This cabin is absolutely gorgeous! We love how they decorated for Christmas. The management team is super nice. When we arrived the cabin was super clean. The beds are very comfortable. There is a pool table and hot tub upstairs. My Husband and I really enjoyed the jacuzzi bathtub. This cabin is very warm and cozy. The kitchen is fully stocked. The view is amazing. We will definitely return!! LOVE this beautiful cabin!!

Property Manager Response:
Response from Eden Crest Vacation Rentals
Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!
 
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Fantastic Fall Family Getaway
Joyce V. from Huntsville, AL recommends this property.
Stayed for 4 days in November, 2016
Our family Thanksgiving vacation was great, thanks in large part to staying at 'Chocolate Moose'!!! The cabin was neat, clean, and well appointed. There were fabulous views from the balconies and fun amenities like a pool table and video games. We will definitely visit again! :-)

Property Manager Response:
Response from Eden Crest Vacation Rentals
Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!
 
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Chocolate Moose Delight
Eric B. from Hernando, MS recommends this property.
Stayed for 4 days in November, 2016
We were very pleased with our 5 day/4night stay at Chocolate Moose. The cabin was very clean, updated and well maintained. The microwave was broken when we arrived but the management company sent someone out quickly to bring a replacement. The one and only negative with this cabin was the small, single cup coffee maker. We are big coffee drinkers so it would have been nice to have a full-sized coffee maker. The view was awesome, the location was great and convenient and the cabin had everything we needed! We would definitely stay at the Chocolate Moose again!

Property Manager Response:
Response from Eden Crest Vacation Rentals
Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!
 
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Never long enough
Randy Z. from Caledonia, MI recommends this property.
Stayed for 3 days in November, 2016
Was excellent. Cabin was very nice which makes the area we enjoy seeing even better. We have looked into purchasing a cabin in the past. Last week sparked that interest again.

Property Manager Response:
Response from Eden Crest Vacation Rentals
Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!
 
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Epic Weekend Getaway
Shawn P. from Knoxville, TN recommends this property.
Stayed for 3 days in September, 2016
I have stayed in the Starr Crest a few times, this cabin has the best furnishing and small details thought about by far. I will be staying here again very soon!

Property Manager Response:
Response from Eden Crest Vacation Rentals
Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!
 
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Gorgeous cabin with a phenomenal view!
Amy H. from Destrehan, LA recommends this property.
Stayed for 4 days in September, 2016
The experience was great. Everyone at the facility was so nice every time we called. When we had an issue with a machine there, they were extremely willing to send maintenance as fast as possible, but we quickly fixed the issue. The cabin was very clean when we arrived. It was stocked with toilet paper, paper towels, paper plates, and other things to accommodate 4 guests for a few days. We were all very impressed with the quality of everything including the furniture, propane grill, kitchen appliances, pool table, hot tub, etc. The cabin was also so close to everything in Pigeon Forge and Galtlinburg. Our crew couldn't have rented a better cabin!!

Property Manager Response:
Response from Eden Crest Vacation Rentals
Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!
 
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An Amazing Cabin
Reviewed by: Debbie S. recommends this property.
Stayed for 2 days in August, 2016
This cabin was above and beyond my wildest dreams in a vacation rental. Very clean, beautiful furniture, and all the special touches just made our trip even better. The view was spectacular! We cant wait to return!!

Property Manager Response:
Response from Eden Crest Vacation Rentals
Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!
 
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3 kiddos
Tiffany L. from Knoxville, TN recommends this property.
Stayed for 3 days in August, 2016
We stayed at Chocolate Moose in order to see and explore Pigeon Forge, Gaitlinburg and the Smoky's. I was not prepared for the gorgeous view!! Absolutely amazing! The property is only 2 beds but plenty big enough for my husband and I and our 3 children 7,5,and 3. The only complaint when we arrived the water level in the hot tub was only half way up and no chlorine tabs in the floating chlorinator. I did put in a request on the app for service but didn't get any response. Not a big deal. Would love to stay again.

Property Manager Response:
Response from Eden Crest Vacation Rentals
Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. We are sorry you experienced any problems, but thrilled to hear that the problems didn't interrupt your vacation. We hope to see you again very soon!
 
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Chocolate Moose
Edwina W. from Bradyville, Tennessee recommends this property.
Stayed for 4 days in July, 2016
Fantastic views..wonderful place to stay. Only two things I wished were different..the steps coming up where in need of replacement and I wish they had more kitchen items.

Property Manager Response:
Response from Eden Crest Vacation Rentals
Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. We look forward to seeing you again real soon.
 
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Chocolate Moose
Jamie R. from Thibodaux, LA recommends this property.
Stayed for 7 days in July, 2016
Cabin was very nice including the view. However, the cabin could be supplied a little better with cookware such as a skillet for breakfast cooking, coffee cups, knives, spatula.... Basic cookware. The washing machine is noisy on spin cycle. Sofa beds are terrible and probably need replacing. Main beds are good. Nevertheless, the cabin is beautiful and you do get a free firework show from Dollywood. every night at 9:30 from the back porch. Sofa beds are terrible

Property Manager Response:
Response from Eden Crest Vacation Rentals
Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!
 
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Excellent
A guest from tullahoma, TN recommends this property.
Stayed for 2 days in July, 2016
Cabin very nice - spectacular view. Enjoyed the Dollywood fireworks from the deck.Only drawback was only having 2 bathrooms for 3 families.I (a female) slept on fold-out couch in living room & shared bathroom with my brother & sister-in-law in the bedroom. Their daughter, her daughter & son used the upstairs bedroom. I did like the walk-in shower in the upstairs bathroom as I can't use high bathtubs. The moose decor was delightful. However, none of us tried to count them. We didn't get around to using the grill as we arrived at 4 pm on Thurs. & checked out by 11 on Sat. and already had plans with other family members staying nearby. Otherwise, we would have used it. The kids enjoyed the pool table. We were all very satisfied. Only giving less than 5 stars because of bathroom.

Property Manager Response:
Response from Eden Crest Vacation Rentals
Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. We are sorry to hear you had any problems, but thrilled to hear that the problems didn't interrupt your vacation. We hope to see you again very soon!
 
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Fifth time in the smoky mountains
JOY S. from SWANTON, OH does not recommend this property.
Stayed for 6 days in June, 2016
Beautiful view! But it had Roaches! Dead bugs was in the fixtures needs to be cleaned better! They need to spay for roaches. Sofa sleeper are broken we had to put a air mattress on top of it because it was broke. The steps come up to cabin was in need of repair! You would think for the price you pay for staying here they would have been better!

Property Manager Response:
Response from Eden Crest Vacation Rentals
Thank you for your recent stay at Eden Crest. We are terribly sorry to hear about the problems you encountered during this stay and have shared your feedback with our management team. Please know we will work hard to correct the issues you have brought to our attention. Again, we apologize.
 
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An excellent stay in the Smokies
Bryan W. from Morgantown, WV recommends this property.
Stayed for 4 days in April, 2016
Overall our stay was excellent at the Chocolate Moose cabin. The views from both decks are great, especially at sunset. There was one minor issue with the lower level air conditioner and upon calling maintenance the issue was fixed within a couple hours and we were cooled off again. The location is in great proximity to Pigeon Forge and Dollywood, but still lets you feel secluded. If I had to critique anything, as others have said, the hot tub jets aren't the best (even after double checking the setting was right (found on the maintenance page of the Eden Crest App)). The kitchen was also a little light on pots/pans/utensils, but we still survived. I would recommend using the Eden Crest app as it is pretty nice to have, and I would also recommend this as a reminder to bring your own coffee filters as well. Overall a great trip, and I wouldn't hesitate to use Eden Crest rentals again, or to get the Chocolate Moose cabin. On a totally different note - my family counted the moose REALLY REALLY well and we came up with 6 more than the book says. Even still, it was a really fun "game" that we made with our friends.

Property Manager Response:
Response from Eden Crest Vacation Rentals
Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. We appreciate you letting us know about the hot tub jets, pots and pans Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. We hope to see you again very soon!
 
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Nice Gettaway
Randy B. from Geff, IL recommends this property.
Stayed for 4 days in April, 2016
This is a great cabin with a spectacular view. Only thing is the hot tub needs some maintenance for the jets to work better and the light bulb is burnt out.

Property Manager Response:
Response from Eden Crest Vacation Rentals
Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. We hope to see you again very soon!
 
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awesome view..rental company awesome...but cleaning crew not good
Michael S. from La Porte, IN recommends this property.
Stayed for 7 days in April, 2016
Overall experience was Ok...cabin was not very clean. Kitchen floor is disgustingly dirty in fact all the tile floors(kitchen and both bathrooms) need a good cleaning, found dirty socks from someone before us in the living room and upstairs in the game room. Had a problem with the hot tub and someone came out and fixed it but said he would be back on Monday(the next day)to put in the 3 missing jets and he never came back and we were there until Sat. when we arrived on Sat. there was a jet laying on the deck by the hot tub and the cover to the circuit breaker box to the hot tub was off and laying on the deck. Friday we saw and killed 2 cockroaches. This could be an awesome cabin with some care and cleaning. We have been coming to Tennessee for the last 15 years, we work hard for our money and renting a cabin is not cheap, so you expect to get a cabin that is clean and everything in good working order...with significant dishes,glasses,utensils, and pots and pans. I do understand things happen and you were very prompt on coming out and fixing what was fixed. We were there for 7 days.

Property Manager Response:
Response from Eden Crest Vacation Rentals
Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. We do apologize for the disappointment you experienced while staying with us. We regret to hear that you had any issues.

I am sorry to hear that you did not find the cabin cleaned to your satisfaction. Unfortunately, I cannot find any recordings of you calling to share concerns about the cleanliness of the cabin nor do I show any work order requests for cleaners to return. Had you said anything about your concerns during your stay we would have gladly sent the cleaners back to address them. We contract cleaners to clean each cabin and they understand that if the cleaning is not considered satisfactory to a guest they will be expected to return to the cabin to address any issues. Now that you are gone there is no way for us to take issue with the manner in which they cleaned the cabin. In the future we would respectfully request that you let us know so that we can have the opportunity to immediately address it.
I truly regret that your last visit did not exceed all of your hopes and expectations. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. While we are human and none of us are perfect our efforts were sincere and hope that you will accept our sincere apology in the spirit in which it is given.
 
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Kitchen needs more utensils, pans, bowls
Michael K. from Cocoa, FL recommends this property.
Stayed for 3 days in March, 2016
The place was clean. Kitchen light was burnt out. The kitchen is lacking cooking utensils, serving bowls, knives, larger cooking pans. The grill was very nice.

Property Manager Response:
Response from Eden Crest Vacation Rentals
Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. We would have gladly brought you and your guest extra cook ware if we had known. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. We hope to see you again very soon!
 
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Beautiful View
Stacy L. from Knoxville, TN recommends this property.
Stayed for 2 days in February, 2016
We had a great time staying in the Chocolate Moose. It was very clean and the view was to die for. I wish the jets in the hot tub worked a little better but it was still nice to relax in it. We definitely could have stayed longer. We will go back.

Property Manager Response:
Response from Eden Crest Vacation Rentals
We will have our maintenance staff take a look at the hot tub jets. Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. We hope to see you again very soon!
 
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Perfect!
A guest from Antioch, TN recommends this property.
Stayed for 2 days in February, 2016
My fiancé & I went to the cabin valentine's weekend with another couple. The stay was absolutely wonderful. It was me & my fiancé first time and we didn't want to leave. Views are amazing can't even explain. Perfect location close to everything you need. I will definitely be back.

Property Manager Response:
Response from Eden Crest Vacation Rentals
Thank you for filling out this survey. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. It is always wonderful to hear such positive feedback from our guests. The team will be thrilled to hear you enjoyed your stay. We hope to see you again very soon!
 
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Home away from home!!
Mirtle W. from Taylors, SC recommends this property.
Stayed for 2 days in January, 2016
We had a wonderful time visiting the Chocolate Moose cabin! Could not if asked for a better place to stay..... Everything was perfect inside and out!

Property Manager Response:
Response from Eden Crest Vacation Rentals
Mirtle,

Thank you so much for your kind remarks. Our team is thrilled to hear that you enjoyed your stay. We sincerely look forward to seeing you again very soon.
 
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Choclolet Moose
Jane W. from Toms River, NJ recommends this property.
Stayed for 6 days in November, 2015
Beautiful place to crash, the only problem was that they only gave 2 garbage bags for the week

Property Manager Response:
Response from Eden Crest Vacation Rentals
Jane,

Thank you so very much for your kind remarks. Our team is absolutely thrilled to hear that you have enjoyed your stay. We very much look forward to hearing from you again soon.
 
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Visiting the Smoky Mountains
A guest from Charlestown, IN recommends this property.
Stayed for 4 days in September, 2015
Cabin had a breath taking view. And hunting the moose when not in mountains,going to shows or shopping was exciting. How many moose are in the cabin? You have to come to see.

Property Manager Response:
Response from Eden Crest Vacation Rentals
Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!
 
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Amazing!
Amy W. from Akron, OH recommends this property.
Stayed for 4 days in September, 2015
This cabin is all you could hope for! We had 4 adults and 1 child and this cabin allowed plenty of room and space for us all to be comfortable. The views are breathtaking! Even tho there are neighbors you feel like you are very secluded! The cabin was very clean upon arrival..only problem I noticed was the App gave me a door code and then I was texted a different one. The code on the app was the correct one and we got in no prob:) Thanks for an amazing vacation..we cant wait to come back and will be staying with you again!

Property Manager Response:
Response from Eden Crest Vacation Rentals
Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. We hope to see you again very soon!
 
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Wonderful
Ann B. from Bellevue, WA recommends this property.
Stayed for 1 days in August, 2015
We loved this place!!

Property Manager Response:
Response from Eden Crest Vacation Rentals
Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!
 
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Family vacation with our grandchildren
Pam S. from Owenton, KY recommends this property.
Stayed for 3 days in July, 2015
We had a wonderful time. The cabin was clean, all rooms ready. we loved it.

Property Manager Response:
Response from Eden Crest Vacation Rentals
Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!
 
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Unplanned Accommodations
Susan T. from Jackson, MO recommends this property.
Stayed for 2 days in July, 2015
We didn't have plans for our vacation so we didn't make prior accommodations. We called Eden Crest and got a deal on a cabin named Chocolate Mouse. It was amazing. Plenty of room for everyone and the views were amazing! The game room was a lot of fun for our family and everything was very clean and comfortable. We watched the fireworks at Dollywood from our balcony.

Property Manager Response:
Response from Eden Crest Vacation Rentals
Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!
 
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Our honeymoon
A guest from Newland, NC recommends this property.
Stayed for 4 days in July, 2015
It was amazing, my husband an I are in our 50's and have known each other for20 some year's. We were friends before we desided to marry. The cabin was wonderful with a beautiful views and very nice. Thank you for being a part of our special day giving us a very special memorable honeymoon. We were married the 25th of July. Thank you again signed Mr and Mrs Mitch Banner

Property Manager Response:
Response from Eden Crest Vacation Rentals
Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We have a great team that truly want to make each vacation experience a wonderful memory for our guests. We look forward to seeing you again in the future.
 
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Exquisite Mountain Get-Away
A guest from Newland, NC recommends this property.
Stayed for 4 days in July, 2015
Our vacation on top of the Mountain in our Luxurious Two Story Log Cabin was emmaculate in every detail

Property Manager Response:
Response from Eden Crest Vacation Rentals
Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!
 
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Repairs needed
Jill S. from Battle Creek, MI recommends this property.
Stayed for 6 days in April, 2015
We loved this cabin, however it is in need of some attention to remain the wonderful cabin it is. There were ants around the sink and doorway so we kept our shoes on the bench and off the floor but still carted some home with us. The doorknobs on the French doors on the main level going out to the deck are loose & do not lock. They're about to fall right off in fact. There is something awful on the fabric of the pool table upstairs...a stain. That could just be cleaned. The cabin has a gorgeous view and is lovely, but the mattress upstairs is sagging awfully! It's terribly old. Seriously this cabin is wonderful & we loved it! It just needs some simple steps to be kept up to standards of guests enjoying it & feeling safe/comfortable. They also advertised a sauna, & there isn't a sauna. We never located an outdoor sound system, although that wasn't what we wanted to listen to, but still it was advertised. As far as cleaning: someone's hair was on our pillow case still, so they weren't cleaned. The rug in front of the bed had not been cleaned in a while/vacuumed. The bathroom floor seemed clean, but the shower floor upstairs I'm sketchy about. We would love to stay here again with these repairs/conditions improved. The check in process we told them our cell number to text when the cabin was ready, then we arrived in town & went to the office & were told it wasn't ready & repeated the cell number. We waited until after 4pm. Finally around 4:30pm we called again & they said the cabin had been ready for a while & we learned they had called our home number! Also, we were sent a coupon a month prior to leaving stating we could have 1 free night seeing that we were repeat customers with the time frame being 4-1 to 5-31. We asked if we could use it on our existing reservation & we were told we couldn't. Really? Why did you send it to us if you aren't going to let us use it then!

Property Manager Response:
Response from Eden Crest Vacation Rentals
Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. We do apologize for the disappointment you experienced while staying with us. We regret to hear that you had any issues. As you may or may not know each of our cabins are privately owned and we have several throughout Pigeon Forge and Gatlinburg. With each of the cabins being privately owned it can be a unique experience in each of them. We have had the owner replace the mattresses in the cabin. We also apologize for the mix up at check in with the phone number being the home phone. As for any discounts must be applied at time of booking the reservation. I truly regret that your last visit did not exceed all of your hopes and expectations. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. While we are human and none of us are perfect we hope that you will accept our sincere apology in the spirit in which it is given.
 
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Anniv.trip
Linda R. from PONCHATOULA, LA recommends this property.
Stayed for 3 days in April, 2015
Very relaxing had a great time, attended Soul Motown very enjoyable. Beautiful cabin

Property Manager Response:
Response from Eden Crest Vacation Rentals
Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!
 
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Wonderful cabin!
Cara B. from Mount Washington, Kentucky recommends this property.
Stayed for 3 days in April, 2015
Beautiful cabin! Easy rental experience!

Property Manager Response:
Response from Eden Crest Vacation Rentals
Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!
 
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stayed March 30th-April 3rd
Alexis C. from urbana, ohio recommends this property.
Stayed for 4 days in March, 2015
We,love,loved this cabin. The view Is absolutely Amazing! The cabin was very clean and decorated nicely with moose.We never needed customer service but they were very welcoming at check- in. The amenities for my kids were awesome. They loved playing pool, air hockey, and especially loved the 2 player pac man . The hot tub was awesome too . There is a washer and dryer which is always nice so you're not going g back home with dirty laundry.The best part for me was the nice paved roads on the way up.I was worried with such a beautiful view it would be impossible to reach but not at all.A little steep , but not was nice not being afraid to get home after dark and still being able to get up the mountain just fine.I will definitely book this cabin again.Thanks edencrest for an amazing spring break for my 3 kids and I :)

Property Manager Response:
Response from Eden Crest Vacation Rentals
Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!
 
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Wonderful vacation with my family in Chocolate Moose Cabain
SILVIA L. from hialeah, FL recommends this property.
Stayed for 7 days in February, 2015
Magnificent view , easy to get , good road, comfortable cabain , very nice very good and quick attention. easy communication , never forget this holiday and will return soon. to all my friends and family I have recommended you. Thank for all Eden Crest {sugestión «you need bring rice Cook,floor cleaning mop , sponge for washing hands a medium saucepan for cooking,if like because no had this cabain ,everything else has that you can need.)

Property Manager Response:
Response from Eden Crest Vacation Rentals
We greatly appreciate the time you took to share your positive review with us. These reviews are very important to us, as they allow us to know where we can make improvements but also when we excel. We have a great team that truly want to make each vacation experience a wonderful memory for our guests. We look forward to seeing you again in the future.
 
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We had a great time very nice cabin we would stay again Thank you
A guest from Nashville, Tn. recommends this property.
Stayed for 6 days in February, 2015
We had a wonderful time we stayed in. got a lot of rest that we both needed we try to get away 2 time a year we come in february we been married for 33 years we have a business its very hard for us to get away we have stayed in this cabin 2 time we love it Thank you so much for the cabin get away

Property Manager Response:
Response from Eden Crest Vacation Rentals
We greatly appreciate the time you took to share your positive review with us. These reviews are very important to us, as they allow us to know where we can make improvements but also when we excel. We have a great team that truly want to make each vacation experience a wonderful memory for our guests. We look forward to seeing you again in the future.
 
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Chocolate Moose...Excellent Stay
Derrick H. from Bellevue, WA recommends this property.
Stayed for 2 days in February, 2015
If two bedrooms are adequate for your stay in the Smoky Mountains, look no further than the Chocolate Moose. Remote location within just a few miles from Dollywood and Pigeon Forge, and has a very cozy night time view of Pigeon Forge. Highly recommend a future stay.

Property Manager Response:
Response from Eden Crest Vacation Rentals
We greatly appreciate the time you took to share your positive review with us. These reviews are very important to us, as they allow us to know where we can make improvements but also when we excel. We have a great team that truly want to make each vacation experience a wonderful memory for our guests. We look forward to seeing you again in the future.
 
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Another wonderful kid free weekend!
Charissa K. from Maryville, TN recommends this property.
Stayed for 2 days in January, 2015
This is the second time in two months that we rented Chocolate Moose through Eden Crest, and we have been extremely satisfied both times.

Property Manager Response:
Response from Eden Crest Vacation Rentals
We greatly appreciate the time you took to share your positive review with us. These reviews are very important to us, as they allow us to know where we can make improvements but also when we excel. We have a great team that truly want to make each vacation experience a wonderful memory for our guests. We look forward to seeing you again in the future.
 
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Chocolate Moose is # 1
Tammy H. from Rainsville, AL recommends this property.
Stayed for 2 days in January, 2015
Chocolate moose was an awesome cabin. We really enjoyed staying in it.

Property Manager Response:
Response from Eden Crest Vacation Rentals
Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!
 
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Above expectations
Charissa K. from Maryville, TN recommends this property.
Stayed for 2 days in December, 2014
We had an amazingly relaxing weekend. The ease of renting this cabin through Eden Crest helped enjoy the weekend. The cabin had everything we needed, was comfy and had the gorgeous views we were hoping for! The cabin was conveniently located to all activities and shopping. We highly recommend this cabin and will be back!!

Property Manager Response:
Response from Eden Crest Vacation Rentals
Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. We look forward to seeing you again real soon.
 
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Chocolate Moose Cabin
A guest from NASHVILLE, TN does not recommend this property.
Stayed for 3 days in October, 2014
Although the cabin was clean and tastefully decorated, the pictures on the website are misleading. The cabin is advertized as a 2 bedroom cabin but it is actually a one bedroom cabin with a large area upstairs with a bed in it. The website also says this cabin will sleep 8. Although we never pulled out the sofa sleeper down stairs, the sofa sleeper upstairs was horrible. My daughter and son-in-law slept on it the first night and said it was like sleeping on the springs with no mattress and it sagged horribly in the middle. The next morning they were not able to put the sofa sleeper back together because the frame was bent and twisted. When I called the property management the next day, they were very courteous and said they would send maintenance out to fix (which they did). But we did not pull the sofa out again and my daughter and son-in-law slept in the same bed with their 2 children the rest of the time we were there. Property Management seemed to be aware of the problem which raises the question..why not replace the sofa sleeper if this is a reoccuring problem or don't advertise it as sleeping 8. Others have had issues with it because you can tell from the scratch marks on the wood floor. My husband and I slept in the downstairs bedroom and could hear every footstep and movement from upstairs. Absolutely no insulation. On the positive side, my grandchildren enjoyed the pool table, air hockey, pacman video games and we all enjoyed the hot tub and the 2 beds were very comfortable.

Property Manager Response:
Response from Eden Crest Vacation Rentals
Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. We do apologize for the disappointment you experienced while staying with us. We regret to hear that you had any issues. As you may or may not know all of our cabins are privately owned and we have several throughout Pigeon Forge and Gatlinburg. With each of the cabins being privately owned it can be a unique experience in each of them. Each cabin is laid out in its own unique way and being said, the way that cabin is laid out, that bed room in the loft is considered a bedroom because it is a room separate from all the rest. We have had good reviews about this cabin and many others have enjoyed its beauty. I truly regret that your last visit did not exceed all of your hopes and expectations. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. While we are human and none of us are perfect our efforts were sincere and hope that you will accept our sincere apology in the spirit in which it is given.
 
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Perfect Get-away for Country Folk
Randy B. from Geff, IL recommends this property.
Stayed for 4 days in October, 2014
View is spectacular. Cabin is about as private as you'll get from others. The only negative things we experienced were some very noisy neighbors which Misty with Eden Crest handled promptly at 10:30 pm! The hot tub had some jets that did not work, but it did not affect our enjoyment of it. High speed Internet means on your own device and not the computer inside. This was our second stay in Chocolate Moose and it worked the first time. When I called to ask about it the person was borderline rude and thats why I gave a 4/5 below. Overall !GREAT! place to stay!

Property Manager Response:
Response from Eden Crest Vacation Rentals
Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. We look forward to seeing you again real soon.
 
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prety good stay
Danny A. from Westminster, NC recommends this property.
Stayed for 2 days in September, 2014
Clean cabin...rocking chait broke ..hot tub leaked for last two years we stayed there on bottom deck ..front needs stained where sun bakes ..but tv remotes complicated and cant watch tv in nottom bedroom just dvd..overall we love the view amd cabin..review book we wrote in last yr was gone..probably try anothercabin next time..

Property Manager Response:
Response from Eden Crest Vacation Rentals
I truly regret that your last visit did not exceed all of your hopes and expectations. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. While we are human and none of us are perfect our efforts were sincere and hope that you will accept our sincere apology in the spirit in which it is given.
 
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Beautiful views, Great cabin
A guest from , WI recommends this property.
Stayed for 3 days in August, 2014
We ended up spending 3 nights at Chocolate Moose as a family of 4.The place was great, the views were incredible, that cabin is way up there!Every thing was a described, the only thing lacking was the cooking ware was very light but able to function as is.

Property Manager Response:
Response from Eden Crest Vacation Rentals
Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. We look forward to seeing you again real soon.
 
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